Privacy
Chat privacy policy
Updated September 24, 2026
GiuSo handles the details you share in the text chat and the voice conversation to understand your request and answer it. You can read this policy before starting the conversation.
What we handle
Your messages or speech are sent to OpenAI to generate replies. If you ask us to get back to you, the assistant requests your name, email address and phone number, confirms them with you, and stores those details with a short summary of your request in Firestore. The full conversation transcript is not saved with the contact.
Purpose and legal basis
We use these details to answer the request you initiated and take steps toward a possible contract, under article 7(V) of Brazil’s LGPD. Technical connection data may be used to limit abuse of the public chat. We do not use the conversation to send marketing messages.
Services and retention
OpenAI processes the conversation to produce replies. Google Cloud Firestore stores the contact details after confirmation. We keep contact records for the time needed to handle the request and applicable legal obligations, and restrict access to people responsible for responding.
Your rights and contact
You can ask about your data, request correction or deletion when applicable, and exercise other rights under the LGPD by writing to gsoaresctba@gmail.com.